Question 1

How does delivery work?

Accepted Answer

Orders are delivered electronically after payment confirmation. No physical product is shipped.

Question 2

How long does delivery take?

Accepted Answer

Most top-ups are completed in seconds. Some can take longer due to provider or operator checks.

Question 3

Can I get a refund?

Accepted Answer

Successful digital deliveries are generally non-refundable. If payment succeeds and delivery fails, we review and resolve according to our Refund Policy.

Question 4

What if payment fails?

Accepted Answer

If payment fails, no delivery occurs. You can retry checkout or contact support if the issue continues.

Question 5

How do I contact support?

Accepted Answer

Email support@rechago.com with your order ID.